Terms and Conditions

The following is an outline of the Terms and Conditions set out by A Suite Offer Services.

A Suite Offer:

1. A Suite Offer will deny access to any client who does not provide correct personal information.
2. A Suite Offer reserves the right to cancel any account for any reason that is in the best interest of Storm and its clients.
3. A Suite Offer reserves the right to remove any materials that may be considered illegal and/or abusive.
4. A Suite Offer reserves the right to limit hits to home pages to 1 Gigabyte per month. Additional hits will be charged at $30/Gigabyte.
5. A Suite Offer reserves the right to impose system usage changes from time to time.
6. A Suite Offer reserves the right to make pricing/name changes to its products and services; clients affected by these changes will be notified via email/mail in advance of the change being made.

 

Client:

1. The client must be at least 18 (eighteen) years of age and accepts all responsibility for supervising the use of the account by anyone under the age of 18 (eighteen).
2. The client agrees not to disclose his/her password.
3. The client agrees to educate him/herself in the proper use of the Internet.
4. The client agrees not to abuse or fraudulently use the service.
5. The client may use his/her account on additional computers and concurrent logons are allowed.

 

Fees and Charges:

1. A Suite Offer will automatically renew the client's services on account unless written notice is provided.
2. The client agrees to give A Suite Offer 30 day's written notice prior to the next billing cycle (15th of the month) for cancellation of their subscription. Cancellations can be done via phone or e-mail.
3. The client may upgrade/downgrade account access for the following month. No changes will be made in the current month.
4. There will be a $25 administration fee for any credit cards that are declined and a $25 charge for any returned cheques.
5. Client is responsible for any charges incurred through the use of his/her account.
6. Terms of payment are Net 15 days.
7. There will be a minimum $15 monthly charge for overdue accounts and/or 2%/month on outstanding balances and/or the greater of the two.
8. Extra usage will be charged the following month and will be invoiced via e-mail.
9. Any account in arrears by 60 days will be locked.
10. Any account in arrears by 90 days will be deleted and the account will be forwarded to A Suite Offer' collection agency.
11. Any account which has been locked and inactive for 120 days will be deleted.
12. A Suite Offer will not process any partial month credits; cancellation notice is to ensure that clients are not billed for an additional cycle.
13. A Suite Offer will not process any refunds upon termination of any service where the refund is less than $10.00.
14. Credits posted to a terminated account leaving a credit balance require a written request to A Suite Offer for a refund to be issued and are only valid within 6 months of the credit date. Refunds will be issued within 30 days of receipt of written request.
15. Annual service packages are binding service agreements for a one-year period. No credits or refunds will be issued on any annual service that is cancelled by a customer unless the cancellation is within the first month of provided service.
16. All prices with A Suite Offer are listed in Canadian dollars.
17. The client may cancel the service agreement without charge in the event of a lease termination.

A Suite Offer
Manager, Customer Services
312 Cooper Street Unit 7
Ottawa, Ontario K2P 0G7
Canada

Toll Free: 866-752-8280
Ottawa: 613-721-9763
Fax: 613-226-1116

Email: info@asuiteoffer.com